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Terms & Conditions

Please read the terms and conditions carefully before you make a purchase. By using the site or any part of it, you agree that you have read carefully and that you accept and agree to be bound by these terms and conditions. In these terms and conditions, the "We" will mean Nature's Parlour and the "Customer" will mean any party which places an order with the Company. Nature's Parlour reserves the right to amend these terms and conditions at any time without prior notice. In case of any disputes, the decision of Nature's Parlour shall be final.


We understand that customers' information is private. We keep the address details, phone, and email so that we can effectively deliver to customers and follow up if we have any questions about the order. This information is kept secured by Nature’s Parlour and is not shared with anyone else. Customer is able to subscribe to our e-news system so that we can inform the customer about any specials or new products. Customers can unsubscribe using the 'unsubscribe function on our E-news at any time. Any questions, comments, suggestions, or information other than personal data sent or posted to the site, or any part of the site by online customers and visitors will be considered voluntarily provided to Nature's Parlour on a non-confidential and non-proprietary basis.


To the maximum extent permitted by law:

  • we have no liability to the customer, whether for breach of these terms, in negligence, in any other tort in equity, or for any other common law or statutory cause of action arising in relation to these terms, the Site, or any related content; We will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity, loss of anticipated savings or any other similar or analogous loss resulting from your access to, or use of, or inability to use the Site or any content, whether based on warranty, contract, tort, negligence, in equity or any other legal theory, and whether or not we know of the possibility of such damage.


If you have any queries, please feel free to contact us.
The customer service hotline is available
Monday to Friday: 9:00 am - 12:00 pm, 2:00 pm - 5:00 pm;
Saturday: 9:00 am - 12:00 pm
(excluding public holidays)

Tel : +852 2494 2214
Fax : +852 2702 1290


Restricted Food Permit No: 0391801419
Endorsements/Permission: Online Sale of Prepackaged Frozen and Imported Chilled Poultry

Restricted Food Permit No: 0391801400
Endorsements/Permission: Online Sale of Prepackaged Chilled and Frozen Shell Fish

Restricted Food Permit No: 0391801394
Endorsements/Permission: Online Sale of Prepackaged Frozen Meat

Business Address: Flat B, 4/F, Magnet Place Tower 2 (Yoo Hoo Tower), 38-42 Kwai Fung Crescent, Kwai Chung, New Territories. Hong Kong