• We accept payments via VISA, MasterCard, FPS, and PayPal.
• All product prices are listed in Hong Kong dollars (HKD).
• To ensure secure online transactions, we use Secure Sockets Layer (SSL) technology, which encrypts your personal information—including credit card number, name, and address—so it cannot be intercepted as it travels over the internet.
• Orders placed on Nature's Parlour are subject to our sole discretion and may not be accepted if stock is unavailable.
• A final invoice or delivery note will be provided to the customer upon delivery.
• Nature's Parlour reserves the right to modify payment terms for any order without prior notice.

Payment via PayPal

When confirming your order on the shopping cart page and clicking the "Continue to PayPal" button, you will be redirected to the PayPal website to log in and complete the payment. Once the payment is processed, you will return to the Nature's Parlour website, and an "Order Payment Confirmation" email will be sent to you immediately.

Payment via VISA or MasterCard

When confirming your order on the shopping cart page and clicking the "Pay by Credit Card" button, you will be directed to PayPal’s payment page. If you don’t have a PayPal account, select "Pay with a Card" to use your credit card. After completing the payment, you will be redirected back to the Nature's Parlour website, and an "Order Payment Confirmation" email will be sent to you immediately.

Payment via FPS

FPS ID: 105452601
Account Name: Natural and Organic Global Limited
Bank: Standard Chartered Bank (Hong Kong) Limited

• After confirming your order on the shopping cart page, please make the payment using the provided FPS ID or QR code. Once completed, click the "Complete Order" button. An "Order Confirmation" email will be sent to you immediately. Note: This email does not confirm payment.
• Please email your payment receipt to cso@naturesparlour.com. We will process it within two working days at the latest. Once the payment amount is verified, an "Order Payment Confirmation" email will be sent to you.
• If payment is not received within 24 hours of the "Order Confirmation," the order may be canceled. You may place a new order if necessary.
• Orders with unverified payment amounts will not be shipped.
• If FPS payment is completed after 3:00 PM on the working day before the scheduled delivery date, the delivery may be rescheduled. (For example, for a delivery scheduled on January 2, payment must be completed by 3:00 PM on January 1.)